Services

Six systems. One operator. One number to call.

Network with voice, Wi-Fi, surveillance, access, site connectivity with SD-WAN, automation. We install and run all six as one job, with custom software and AI integration when an engagement needs them. The cable in the wrong port at 11pm is the same team's problem as the firewall rule that allowed it.

What we run

The six systems.

Most properties run five vendors: the Wi-Fi guy, the camera guy, the door guy, the network guy, the automation guy. Something breaks, they all blame each other, and you sit in the middle holding the phone. We install and run the six systems below as one job, so when something goes wrong you call one number and we fix it.

01 · NETWORK + VOICE

Routers, switches, VLANs, business lines

A property-grade gateway sized to the building, not a consumer router stretched past its job. Guests, staff, cameras, and front-desk phones each sit on their own network, so a guest streaming on the patio can't reach the booking laptop printing folios at checkout. Business lines, intercom, and room-to-room paging run through the same setup — one network, one bill, one number when something needs attention.

02 · SURVEILLANCE

PoE NVR + off-site backup

4K cameras wired in over a single cable for power and data, recording locally with an encrypted off-site copy you actually own. License plate recognition at the gate, face recognition at the front door, plain-language search in playback, so "back gate, Tuesday 2pm" is one search away instead of an hour of scrubbing. The second copy is included, not a monthly cloud fee that creeps up every renewal.

03 · ACCESS

Smart locks, staff codes, gates

Cleaners, contractors, and guests each get codes that expire on a schedule you set, so a contractor's access ends when the job ends and a guest's ends at checkout. You don't have to remember to revoke anything. One set of credentials runs the doors, the gates, the mechanical rooms, the Wi-Fi, and the apps your team logs into. When someone leaves, one click cuts the whole chain, instead of paying a locksmith to rekey the property.

04 · WI-FI

Guest + staff + IoT mesh

Mesh coverage that reaches the carriage house, the dock, and the outbuildings, with separate networks underneath for guests, staff, and devices. Bandwidth is shaped so a guest streaming on the patio doesn't slow the booking laptop or the POS, and the captive portal handles guest sign-on so nobody comes to the desk asking for the password.

05 · SITE CONNECTIVITY + SD-WAN

ISPs, failover, link monitoring, cross-site fabric

Two internet lines where the location supports it, with automatic failover when the primary drops, so a cut fiber on the road doesn't take down check-in. For sites where fiber doesn't reach (cabins, new builds, remote estates), cellular runs as the primary connection, with two carriers in the same modem so a regional outage on one rolls automatically to the other. Outbuildings on the property that cable can't reach (the dock house, the carriage house, the boat shed) connect over wireless inter-building links, no trenching across the lawn or under the driveway. If you operate multiple properties, they live on one network and run from one console, with the same accounts, same camera view, and same monthly report for all of them.

06 · AUTOMATION & SENSORS

Leak shutoffs, gates, alerts

Leak sensors with auto-shutoff on the main and the manifold, freezer temperature in the kitchen, door and motion sensors on the detached shop and outbuildings. Alerts come to us first, not to your phone at 2am, and range reaches the structures consumer gear can't. By the time you see the message, we're usually already on it.

Where the engagement calls for it

Three more we run when the property needs them.

A · AV / CAST / SIGNAGE

Per-room cast, managed signage

Every guest-room TV becomes a cast target, so guests open Netflix or YouTube on their phone and it plays. Nothing to type, no leftover accounts for the next guest. Lobby and shared-space displays run as managed signage from one place: house info, menus, wayfinding, all updated without a USB stick and a ladder.

B · EV CHARGING

Level 2 chargers on the access system

Guests with EVs are now most guests. The chargers run on the same access system as the front door, so one card opens the room and starts the car. Multiple stations share a circuit safely, and load management keeps the breaker from tripping when three guests plug in at once. Optional payment terminal if guest parking turns into a charging revenue line.

C · BACKUP / NAS

On-property storage

On-property storage for the things you don't want living only in someone's inbox: config backups, vendor manuals, warranty docs, owner records. Kept separate from the camera off-site copy and available to staff by role, with versioning — so a deleted file is a recoverable file, not a phone call to your accountant.

When the engagement needs more

Custom software, built on the same hosting.

Some engagements need software the SaaS catalog doesn't cover. Lone-worker safety. Regulatory batch tracking. In-store assistants. Inventory tools shaped to the workflow. We build them on the same hosting your managed services already use, so the team that supports your network supports the software too.

Right fit if…

  • Generic SaaS doesn't fit your workflow and you've stopped trying to make it.
  • You want the source code, the database, and the deploy recipe handed back to you.
  • You'd rather own it than pay forever and rent it.

What we ship

  • An application sized to the engagement, not a platform you have to grow into.
  • A front-end your team can maintain without us in the room.
  • AI where it does concrete work, in-store guides, intake flows, batch tools.
  • A tight resource envelope. No surprise hosting bill.

Commercials

  • Project-based. Fixed scope, fixed price, paid in stages.
  • You own it. Source code, database, deploy recipe.
  • Managed service is optional. Hire us back to keep it running, or don't.

We hand it back working. You run it, or we do.

AI integration, with the guardrails on

AI as a feature inside an engagement. Not a separate product line.

We layer AI into engagements where it pays off: intake assistants, in-store guides, lone-worker safety, draft outreach. Kill switches, post-filters, escalation keywords, daily caps, quiet hours, human review before anything goes outbound. Built into the work, not bolted on top of it.

Right fit if…

  • You've watched an AI chatbot embarrass another business and don't want yours to be next.
  • You want AI assisting your team, not replacing it.
  • You're in a regulated space and need AI that won't say something that costs you the licence.

How we ship it

  • Provider-switchable. No single-vendor risk.
  • Shadow mode first. AI drafts, operator reviews, then approved outbound.
  • File-based kill switch. AI can be paused in seconds.
  • Full audit trail. Every prompt, every response, every guardrail decision.

Commercials

  • Built in as a feature. Not a separate product line.
  • Per-token costs pass through. No markup.
  • Integration time is part of the project budget.

It runs. You watch it, or we do.

Who this is built for

Operators with infrastructure that has to keep running.

The service works best for properties and operators where the systems have to actually run, not just look like they do on paper — boutique hotels, lodges, and vacation rentals, regulated retail, multi-building residential estates, and the offices and commercial spaces that need infrastructure to just work.

Engagements are month-to-month. The deal is simple: we do the work, you renew if it's worth renewing, you keep the documented environment either way.

Sound like a fit?

Tell us about the property.

The current state, what you're trying to keep running. Our AI reads every intake. The manager replies same-day. We do the work. You stop chasing vendors.

Start intake
EngagementsProject + month-to-month
OperatingBC, Canada
For CRmaple.cr
Emailinfo@selvatec.ca
ResponseSame-day, BC hours