01 · STABILIZE
Get the environment under control.
Audit what's installed, document credentials and topology, replace consumer-grade gear that isn't sized for the operation. Fix the obvious failure points before the next outage.
Selvatec AI · Managed IT · BC, Canada
Managed IT that keeps your property boringly reliable.
Canadian managed IT for property operators. We install your network, Wi-Fi, cameras, access systems, and endpoints, then run them 24h through automation, human monitoring, and AI. On-site response in BC when hands are needed.
BC, Canada
Operating lifecycle
Stabilize. Standardize. Then manage it.
Three phases. Skipped phases break the standard, which breaks the reliability. The whole point of managed services is that the standard is laid once and then maintained — not rebuilt every time someone leaves.
02 · STANDARDIZE
Install the same standard, every property.
Commercial-grade hardware sized to the property. Six systems integrated end-to-end. Single network, single wireless plan, single camera retention policy, single access control approach. Same standard at every site, written down so anyone on the team can support it.
03 · MONITOR & MANAGE
Continuous monitoring, on-call response.
Live dashboards, alert routing, monthly reports. Issues surface to us before they surface to you. Remote-first because that's how one team covers more sites with the same attention; on-site response when hands are needed.
What we run
Six systems. One operator. One number to call.
Most properties run five vendors: the Wi-Fi guy, the camera guy, the door guy, the network guy, the automation guy. Something breaks, they all blame each other, and you sit in the middle holding the phone. We install and run the six systems below as one job, so when something goes wrong you call one number and we fix it.
01 · NETWORK + VOICE
Routers, switches, VLANs, business lines
A property-grade gateway sized to the building, not a consumer router stretched past its job. Guests, staff, cameras, and front-desk phones each sit on their own network, so a guest streaming on the patio can't reach the booking laptop printing folios at checkout. Business lines, intercom, and room-to-room paging run through the same setup — one network, one bill, one number when something needs attention.
02 · SURVEILLANCE
PoE NVR + off-site backup
4K cameras wired in over a single cable for power and data, recording locally with an encrypted off-site copy you actually own. License plate recognition at the gate, face recognition at the front door, plain-language search in playback, so "back gate, Tuesday 2pm" is one search away instead of an hour of scrubbing. The second copy is included, not a monthly cloud fee that creeps up every renewal.
03 · ACCESS
Smart locks, staff codes, gates
Cleaners, contractors, and guests each get codes that expire on a schedule you set, so a contractor's access ends when the job ends and a guest's ends at checkout. You don't have to remember to revoke anything. One set of credentials runs the doors, the gates, the mechanical rooms, the Wi-Fi, and the apps your team logs into. When someone leaves, one click cuts the whole chain, instead of paying a locksmith to rekey the property.
04 · WI-FI
Guest + staff + IoT mesh
Mesh coverage that reaches the carriage house, the dock, and the outbuildings, with separate networks underneath for guests, staff, and devices. Bandwidth is shaped so a guest streaming on the patio doesn't slow the booking laptop or the POS, and the captive portal handles guest sign-on so nobody comes to the desk asking for the password.
05 · SITE CONNECTIVITY + SD-WAN
ISPs, failover, link monitoring, cross-site fabric
Two internet lines where the location supports it, with automatic failover when the primary drops, so a cut fiber on the road doesn't take down check-in. For sites where fiber doesn't reach (cabins, new builds, remote estates), cellular runs as the primary connection, with two carriers in the same modem so a regional outage on one rolls automatically to the other. Outbuildings on the property that cable can't reach (the dock house, the carriage house, the boat shed) connect over wireless inter-building links, no trenching across the lawn or under the driveway. If you operate multiple properties, they live on one network and run from one console, with the same accounts, same camera view, and same monthly report for all of them.
06 · AUTOMATION & SENSORS
Leak shutoffs, gates, alerts
Leak sensors with auto-shutoff on the main and the manifold, freezer temperature in the kitchen, door and motion sensors on the detached shop and outbuildings. Alerts come to us first, not to your phone at 2am, and range reaches the structures consumer gear can't. By the time you see the message, we're usually already on it.
Where the engagement calls for it
Three more we run when the property needs them.
A · AV / CAST / SIGNAGE
Per-room cast, managed signage
Every guest-room TV becomes a cast target, so guests open Netflix or YouTube on their phone and it plays. Nothing to type, no leftover accounts for the next guest. Lobby and shared-space displays run as managed signage from one place: house info, menus, wayfinding, all updated without a USB stick and a ladder.
B · EV CHARGING
Level 2 chargers on the access system
Guests with EVs are now most guests. The chargers run on the same access system as the front door, so one card opens the room and starts the car. Multiple stations share a circuit safely, and load management keeps the breaker from tripping when three guests plug in at once. Optional payment terminal if guest parking turns into a charging revenue line.
C · BACKUP / NAS
On-property storage
On-property storage for the things you don't want living only in someone's inbox: config backups, vendor manuals, warranty docs, owner records. Kept separate from the camera off-site copy and available to staff by role, with versioning — so a deleted file is a recoverable file, not a phone call to your accountant.
Four layers, one architecture
From endpoints to remote management, every cable is owned end-to-end.
Each layer has clear ownership, so a problem in one layer doesn't get bounced to the next vendor. The boring discipline of the architecture is what makes the response time short.
01 · ENDPOINTS
What people touch
TVs, tablets, the booking laptop, door pads, leak sensors. Labelled, MAC-mapped, OS-current.
02 · NETWORK
Wiring and radio
Cat6 to every drop, fiber where the run is over 90m, multiple SSIDs, dual-WAN. The boring part that decides everything.
03 · ON-SITE SYSTEMS
What runs in the rack
NVR, controller, NAS for backups, UPS, surge protection. Behind a vented enclosure with a temperature alarm.
04 · REMOTE MGMT
What runs from our desk
Live dashboards, alert routing, monthly reports, calendar of what was touched and why.
Track record
Twenty-five years of multi-site infrastructure work in Canada.
Operating continuously in Canada since 2000. Three engagements anchor the current practice: the 2018–2020 EU GMP-grade cannabis buildout where the current standard was built, plus two ongoing multi-site portfolios under continuous management today. Full case studies for each.
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